Application Lifecycle Management supports the application environment for the entire lifecycle of SAP & non-SAP solutions by making use of processes, tools, best practices and services. The lifecycle is subdivided into six phases as per ITIL standard (IT Infrastructure Library) – Requirements, Design, Build & Test, Deploy, Operate & Optimize.
Solution Manager 7.2 is the Central System and the Single Source of Truth.
The ALM Toolset that Solution Manager provides is the following:
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Solution Documentation (Process Management Tool for Documenting Business Processes)S
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Solution Implementation (Implementation or Maintenance Tool for SAP Projects)
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Template Management (Re-usable Templates for new Company roll outs)
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Test Management (Various different Testing Toolsets to support Implementations and Upgrades)
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Change Control Management (Manage your Landscape with Change Control)
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IT Service Management (Raise Incidents for SAP and non-SAP Products)
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Application Operations (Monitor your Technical Landscape)
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Business Process Operations (Monitor Business Process to ensure they are performing optimally)
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Maintenance Management (SAP Hot News Note Recommendations, Calculation of Support Packages for Upgrades)
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Upgrade Management (Roadmap Services provided when performing an upgrade)
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Custom Code Management (Managed Custom Developments, How many and how are they used)
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Enhancements (Support of 3rd Party tools such as HPQC)
An Overview of the New Features and Processes in SAP Solution Manager 7.2